Refund policy

Return & Refund Policy – Voltique™

We offer a 30-day return policy. This means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Proof of purchase is required.

To start a return, contact us at:
support@voltiqueshop.co

Please do not send items back without contacting us first. We will provide return instructions after your request is reviewed.

Return shipping costs may apply unless the item arrived damaged, defective, or incorrect.

Damages and Issues

Please inspect your order upon arrival. If your item is damaged, defective, or incorrect, contact us within 7 days of delivery so we can resolve the issue quickly.

Non-returnable items

Some items cannot be returned, including:

• Items marked as final sale  
• Gift cards  
• Custom or personalized items  
• Used or installed products  

If you are unsure, contact us before requesting a return.

Exchanges

We do not offer direct exchanges. If you need a different item, please request a return and place a new order.

Refunds

Once your return is received and inspected, we will notify you if the refund is approved.

If approved, refunds will be issued to your original payment method within 5–10 business days.

Processing times may vary depending on your bank or payment provider.

European Union customers

If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days of delivery, in accordance with EU consumer protection laws.

Contact

Voltique™  
support@voltiqueshop.co  
https://voltiqueshop.co